Area FOBAS & BQS Business Development Manager – North Europe
Primary responsibility is for all new sales opportunities and new business development within Northern Europe Area either direct with client contacts or through support of local LR client facing offices. Also to be responsible for general client care and ensuring high levels of service provision. To be the main point of contact for the client as well as establishing personal contact with key influencing personnel. Manage the client relationship in its entirety and act as the interface between all levels both internally and externally. Manage queries and problems for the client relating to all areas of the business. Achieve agreed BD targets to protect and grow business with specified clients. Identify new sales opportunities with agreed new client targets and update Salesforce accordingly. Promote and communicate FOBAS products and services to clients and potential clients directly, and arrange appropriate visits, presentations and local seminars as required. This includes proposal preparation and presentation. Be involved in the development of products and support Product Manager in market awareness and development. Overall focus will be on selling to new business opportunities with support for existing clients with Service delivery teams.
What are you going to do?
Responsible for general client care and ensuring high levels of service provision. To be the main point of contact for the client as well as establishing personal contact with key influencing personnel.
To manage issues and other specialist employees to achieve effective specialist knowledge transfer and application.
Ensure strategic relations are developed and maintained between LR senior management and client senior management
Prepare and maintain an Account Plan for each client which will involve how to effectively manage the relationship and research to establish knowledge of a client such as business strategy, company structure, hierarchy and identity of decision makers and influencers.
Achieve agreed BD targets to protect and grow business with specified clients.
Where directed, to manage assigned accounts to ensure that commercial and performance levels are being achieved.
Undertake necessary documentation, data, administration and communication activities needed to successfully support LR country client managers in own area, and support with visits/training as required.
Identify new business opportunities with specified clients and update Salesforce accordingly.
Manage queries and problems for the client relating to all areas of the business and support Service delivery (SD) team in whatever out of routine enquires that are received.
Disseminate relevant up to date technical information and feedback from clients
Promote and communicate LR GMT products and services (eg FOBAS, BQS) to clients directly and through account managers as required, and arrange appropriate visits, presentations and local seminars. This includes proposal preparation and presentation, conferences, exhibitions and client training.
Monitor, report on, upload to SF and disseminate as appropriate all client meetings and visits as well as all aspects of competitor activity for each client and general client activity. Ensure meetings are well managed and that actions are correct
Conduct activities in line with internal procedures, accreditation schemes, legislation and industry standards.
To pursue Continuous Professional Development and maintain a high degree of discipline knowledge and awareness
What do we ask from you?
A degree or equivalent from a tertiary organisation recognised by Lloyd’s Register within the relevant field of engineering or physical science or qualifications from a marine or nautical institution and relevant sea-going experience as a certificated ship’s officer.
Membership of an appropriate professional institution (I. Eng or equivalent).
Chartered or incorporated engineer status preferred.
Fluent in both English and German
Ability to communicate effectively at different levels within organisations and to influence successfully and openly at all levels – both inside our organisation and outside in the business.
Ability and understanding to participate, communicate, positively contribute and add value in marine technical discussions with clients and LR colleagues alike.
Ability to understand and assess complex and sometimes unfamiliar situations, visualise solutions and see through to resolution.
Enjoyment of building relationships, with the ability to pro-actively drive development of a network of key relationships internally and externally.
Strong commercial awareness. Ability to develop strategic action plans based on input from key persons.
Strong team spirit. Demonstrate professional people skills and promote a team working environment across the area of business.
Thorough understanding of the shipping market and marine environment to manage commercial focus and find new business opportunities.
Demonstrate motivational skills in directing colleagues to achieve business objectives.
Flexible approach to adjust role as the position develops.
Frequent travels required
About Lloyd”s Register
The Lloyd”s Register Group provides independent services, such as Integrity Management & Engineering, Certification, and Classification to companies operating in high-risk, capital-intensive assets in the Marine, Energy and related sectors. It works to enhance the safety of life, property and the environment by helping its clients to achieve compliance with applicable Rules and Regulations, to improve the design and operation of critical infrastructure and to optimise Asset Integrity, reliability and cost effectiveness.
Are you interested in this job? Apply now via the “apply” button and upload your C.V. and cover letter. If you have any questions regarding this vacancy, you can contact Mark Schütz (Corporate Recruiter), by phone +31 6 12 39 39 66 or email firstname.lastname@example.org. Also take a look on our LinkedIn or our careers website for other challenging vacancies!
Lloyd´s Register Deutschland GmbH ( http://www.lrqa.de ) wurde 1985 gegründet und ist eine der international führenden Gesellschaften für die Auditierung von Managementsystemen und Risikomanagement. LRQA bietet Schulungen und Zertifizierung von Managementsystemen mit Schwerpunkten in folgenden Bereichen: Qualität, Umweltschutz, Arbeitssicherheit, Energiemanagement, Auditierung von Lieferketten. Mit mehr als 45 Akkreditierungen und Niederlassungen in 40 Ländern kann LRQA Auditierungen in 120 Ländern durchführen. Weltweit betreuen 2.500 Auditoren mehr als 45.000 Kunden. LRQA gehört zur Lloyd´s Register Gruppe. Lloyd”s Register wurde 1760 als erste Gesellschaft zur Schiffsklassifizierung gegründet und bietet heute Dienstleistungen im Bereich Risikomanagement. Die Lloyd´s Register Gruppe ist ein gemeinnütziges Unternehmen gemäß englischem Charity-Recht, d.h. die Gewinne werden für eine gemeinnützige Stiftung verwendet bzw. wieder direkt ins Unternehmen investiert. Hierdurch ist LRQA wirtschaftlich unabhängig. Weiter Information erhalten Sie durch email@example.com oder 0221- 96757700. Den LRQA-Newsletter erhalten Sie unter: http://www.lrqa.de/kontakt-und-info/news-abonnieren.aspx Weitere Infos unter: http://www.lrqa.de/standards-und-richtlinien/angebot-anfordern.aspx