REALTECH’s theGuard! ImpactMonitor mobile app is now making it even easier for IT service managers and administrators to meet their service levels.
Walldorf, June 20, 2012 – REALTECH AG, an international provider of software solutions for enterprise-wide IT management and SAP consultancy with headquarters in Germany, embraces mobile solutions and releases an app that is tailored to the needs of IT service managers.
theGuard! ImpactMonitor always keeps administrators and IT service managers up to date on the status of their systems and services – even while on the go. The mobile application comes with a sophisticated alert feature to ensure that the relevant employees are immediately notified of any mission-critical service or system failures. Different filter and zoom options provide a graphical overview of the dependencies between the individual systems and deliver information on their respective status. It includes any type of component and service and provides comprehensive correlation options, allowing users to track and process any kind of dependency. Root cause and impact analyses can therefore be performed on the go and users can pinpoint the source of an incident and the affected systems or processes at a glance. This enables a faster response to emergencies, significantly reducing the risk of lost revenues due to process failures.
Mobile alerts and status queries also allow companies to meet the requirements of the modern workplace. On-call employees can work comfortably from their own home and are only called in when it is absolutely necessary. Companies can not only take a huge burden off their staff, but also reduce the extra costs usually associated with on-site responses.
REALTECH customers who are already using theGuard! Business Process Manager can download the theGuard! ImpactMonitor from the App Store for $37.99. The app can be installed on all iPhone and iPad models with iOS 3.2 and above.
For more information on theGuard! ImpactMonitor, please visit <a href="http://www.raltech.com/impactmonitor„>www.raltech.com/impactmonitor.
REALTECH AG is a full-service company specialized in SAP consulting and a software provider with a focus on business process and IT service management.
Companies turn to REALTECH to help them shape their IT of the future. Its employees work closely with the customer to drive value with IT. With two business divisions that perfectly complement each other, IT consulting and software solutions for business service management, REALTECH supports companies of all sizes along the value chain.
REALTECH AG, headquartered in Walldorf, Germany, is listed on the German stock exchange and generated revenues of more than EUR39 million in fiscal 2011. Today, more than 2,200 customers worldwide have chosen REALTECH.
For more information: www.realtech.com
Laura J. Hoffmann
+49 6227 8370
Realtech Services GmbH
Laura J. Hoffmann