Digitel signs multi-year contract for fully convergent solution with Orga Systems

Orga Systems strengthens footprint in LATAM

Paderborn (Germany), 22 July 2014 – Orga Systems, a leading software vendor for real-time charging and billing solutions, with an international customer base in the telecommunications, utilities and automotive markets, today announces that Digitel, a mobile network operator in Venezuela, will be deploying Orga Systems’ GOLD Convergent Charging and Billing platform. With GOLD Convergent Charging and Billing, Digitel will have one single billing system for all customer groups, payment methods as well as for all voice and data services. The end-to-end convergent solution will enable Digitel to increase revenues through innovative business and monetization models while reducing TCO and ensuring operational efficiency alike.

One convergent billing system for all customer types
Orga Systems’ GOLD Convergent Charging and Billing will be replacing the two legacy billing systems currently in place at Digitel, combining pre- and postpaid on one convergent platform regardless of the service provided and market segment or payment method. The solution offers true prepaid, postpaid and service convergence. Moreover, all customers’ events will be charged in real time, providing comprehensive customer credit management and spending limits. Digitel’s majority of subscribers are prepaid, hence a direct customer dialogue, containing real-time information integrated via multiple channels, will provide easy access to self-care services and applications improving customer relationships and experience.

“Thinking of our customers, we’re setting this platform to offer them a charging and billing system to be the perfect fit to their communication needs. We are looking forward to bring them personalized communications solutions that converge with our business goals,” says Alberto Sosa, CEO of Digitel.

“We are looking forward to accompanying and supporting Digitel on this journey of transformation. By offering next generation services with Orga Systems’ unified platform, Digitel will successfully stand out amongst its competitors and will be well equipped to pursue its growth strategy to become the leading operator in Venezuela,” says Wolfgang Kroh, CEO of Orga Systems.

About Digitel
Digitel is the most innovative company in Venezuela’s telecommunications market. Pioneer in advanced communications solutions offering mobile, fixed telephony and Internet services of mobile high speed broadband with national coverage, including country´s first LTE network. 100% Venezuelan talent and social commitment.

About Orga Systems
Orga Systems is a leading software vendor for convergent charging and billing, with an international customer base in telecommunications, utilities and automotive markets. For more than two decades, Orga Systems’ real time billing technology has been enabling customers around the globe to quickly launch and monetize enhanced offerings. With integrated order and revenue management, service providers can drive a new agenda for launching, selling, and monetizing products. Orga Systems’ GOLD product family provides embedded policy control, real time charging and billing and order management, all driven by a central product catalog. Best-in-class consulting and implementation services for convergent billing and utility billing guarantee customer satisfaction and immediate ROI.